Privacy policy
Last updated 25th January 2025
We at FAST Swim Training (“we,” “our,” “us”) are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, book our swim clinic, or use our services.
1. Information We Collect
We collect personal information when you interact with our website or services, including:
• Personal Details: Name, email address, phone number, and postal address.
• Payment Information: Billing address and payment details (processed securely by third-party providers like Stripe or PayPal).
• Health Information: If necessary for participation, details such as allergies or medical conditions (collected with your explicit consent).
• Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information for the following purposes:
• To process and manage bookings for our swim clinic.
• To communicate with you about your booking or respond to inquiries.
• To improve our website, services, and customer experience.
• To comply with legal obligations or resolve disputes.
We will not use your data for marketing purposes unless you explicitly opt-in to receive promotional emails.
3. Legal Basis for Processing
We process your data based on the following legal grounds:
• Consent: When you provide explicit consent for specific purposes (e.g., health details for participation).
• Contractual Obligation: To fulfill a service you have requested (e.g., booking the swim clinic).
• Legitimate Interest: To improve our services or respond to inquiries.
• Legal Obligation: When required to comply with laws or regulations.
4. Sharing Your Information
We do not sell or rent your data. However, we may share your information with trusted third parties, including:
• Payment Processors: For secure payment processing (e.g., Stripe).
• Service Providers: To facilitate booking, scheduling, or communication.
• Legal Authorities: If required by law or in connection with legal claims.
5. How We Protect Your Information
We implement security measures to safeguard your personal data, including:
• Secure servers and encryption for sensitive information.
• Limited access to your personal data by authorized personnel only.
• Regular monitoring of our systems to prevent unauthorized access.
6. Your Rights
Under GDPR you have the following rights:
• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal requirements).
• Objection: Object to the processing of your data for specific purposes.
• Portability: Request transfer of your data to another service provider.
To exercise your rights, contact us at info@faswimtraining.co.uk
7. Retention of Data
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements.
8. Cookies
Our website uses cookies to improve functionality and user experience. You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy.
9. Third-Party Links
Our website may include links to third-party websites (e.g., payment processors or social media). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
FAST Swim Training
Email: info@faswimtraining.co.uk